Irish Customer Service: Rocking My Thursday
07 Mar 2008 | Filed Under: Domesticities + Ireland + Marketing
Here at chez moi we’re off to CreativeCamp a day early as we have plans for Friday night that will put us in Kilkenny on Saturday around noon. Given that little scheduling hitch, I have to say that Keith and Ken and the whole Kilkenny mafia have been 32 flavours of lovely dealing with me, because I have been a perpetual pain in the arse about this:
Is there public transport? Are there projectors and screens? How long do I have? Can you save slots for me? Which slots? What’s for lunch? When is lunch? Do I need a dongle? Can I have a pony?
And not a single one of them gave up and just shot me.
But that is not the end of Irish excellence today. I had two more stellar experiences today that really demand blog love.
First of all, the people at Blacknight got a name registered, DNS sorted and free sponsored hosting in place less then three hours after we faxed in a rush request for a .ie domain name. It’s for a super top secret, soon to be revealed web project Elly Parker and I are kicking off at Creative Camp. We’ve been working on it for a while, we just didn’t realise that this weekend was, uh, this weekend. Anyway: Blacknight. Awesome service.
Second of all, a couple of people have emailed me to say they can’t make CreativeCamp but are interested in my presentation on How to Blog Like a Boy. Since I refuse to read off my (very minimalist) slides, my presentation notes are the bulk of my gig and the slides are just summary backdrops. This means I can’t just make a PowerPoint download; it would leave all the context behind.
Marcus Mac Innes at Pix.ie to the rescue. I uploaded all of my slides as JPG images into an album and he entered all of my notes by hand in the first comment of each slide, one by one. Pix.ie users can’t use HTML like paragraph and break tags yet, and some of these slides have four or five paragraphs of notes and citations, so he saved my stressed out bacon. (Slides go live after Camp.)
Flicker, who wanted me to upload three test images and then wait more than a week until they’re reviewed so I can prove I’m not no longer a pornographer, can kiss my booty. Or just, you know, hire more staff.
Anyway, CreativeCamp, Blacknight, and Pix.ie all get 10 out of 10 for being outstanding, home grown examples of utterly fabulous people.
Give them your money and your love.
Ken McGuire says:
32 flavours of lovely? Oooo excellent! I’d hope kiwi is in there - as an ice cream it’s excellent.
Sure any way we can be of help! I’ll agree too with Blacknight, haven’t a single complaint in the time I’ve been using them (a lot nowadays for personal and client use). The turnaround time in their online support is enough in itself to keep me coming back for more.
Friday, 7 March, 2008, 8:31 amGeorge says:
Thanks for the kind words Sabrina :)
Friday, 7 March, 2008, 10:15 amElana says:
I wanna blog like a boy!!!! Of course, my husband wants to blog like a girl….
Friday, 7 March, 2008, 12:55 pmBernie Goldbach says:
If you ever want Flickr access, perhaps for Moo cards or the perfect Sabrina colouring book, ask me for access to a Flickr Pro account when at CreativeCamp. There’s no harm in several people sharing the services, using Flickr as a back end to produce by-product. It seems to work for a steady trickle of multimedia students in Tipperary Institute who hitch a ride on my photostream before they set up camp on their own. You’re also welcome to grow a set. And then you can point a URL to that set if you like.
That said, pix.ie is a good alternative.
Saturday, 8 March, 2008, 6:06 amSabrina Dent: Pixel Pushing Ireland » Doing Things Right says:
[...] is rare that I make a supplier decision that makes me want to rave with happiness. It happens, but not often. This is one of those [...]
Wednesday, 25 June, 2008, 1:36 pm